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Did You Know? There is a Difference Between a Phoenix Home Health Agency and a Private Duty Home Care Agency.

(480) 351-4473  Servicing Phoenix Arizona & Surrounding CommunitiesIf you are just starting your search for in-home senior care options, it’s difficult to understand all of the “industry” jargon and names for home care services.  After all it seems like all in-home care services should be called “home health care” services. Unfortunately, that’s not the case. Here are some tips on the difference between “home health care” and “private duty care”.

Private Duty Care can also be called non-medical home care, custodial care and senior companion services. This type of service offers a broad range of long-term options to assist senior adults with their daily lives. At About You Home Care, our non-medical home care services include:


Simply having a visitor from time to time can make all the difference in the world to someone living alone or caring for an ailing spouse. Having a conversation or sharing a meal can be something, or someone, for your loved one to look forward to.

Companionship services include but are not limited to:
Outings, shopping, errands, playing cards and games, working puzzles, emotional support, conversation, discussions about current events, crafts and scrapbooking, movies, accompany to appointments, accompany to lunch or dinner, pick-up prescriptions, attend plays and concerts, escort to religious services and family events, and other activities as desired, such as club meetings, social events, and sporting events, art galleries and museum visits, walk in the park and nature walks

We can also assist with staying in touch with friends, family, and current events through Internet, e-mail, and Skype.

Personal Care Assistance

For health and social reasons, good personal hygiene is very important. Our in home personal care assistants are specially trained in bathing, personal hygiene and other personal care services, and always focus on preserving the dignity, comfort, and health of each client.

Personal Care Assistant services include but are not limited to:

Personal hygiene and grooming, bathing, dressing, shaving, medication reminders, incontinence care, toilet assistance
Oral Hygiene – Our care assistants can help our clients with mouth, gum, and denture care to encourage better overall oral hygiene.


Many seniors fail to get adequate nutrition because they don’t want to bother with preparing a meal and cleaning up afterwards. We can prepare regular meals to maintain a healthy diet, provide sufficient nutrition in regard to medications, while adding joy and comfort to a senior’s day. Plus, our personal care assistants handle all the clean up!
We work with you to plan and prepare meals according to your specific needs. This can include shopping for special diets (diabetic, low-sodium, low Trans fats, etc.) to fixing favorite dishes just right.

Nutrition services include but are not limited to:

Meal preparation and prepare future meals, assist with eating if needed, support and encourage a certain diet, shopping for groceries and supplies, check food expirations.

Getting Around (Mobility)

We recognize that your aging loved one can benefit from regular movement both physically and mentally. Our personal care assistants carefully consider the physical limitations and comfort of each client’s ability to walk, climb stairs, get in and out of vehicles and other routine movements as they assist them.
Mobility services include but are not limited to:
Walking assistance, help with transfers such as in and out of bed, chairs, or the bathroom, assistance and encouragement with exercise, fall precautions.


We provide transportation in conjunction with our companionship services in either our personal care assistant’s vehicle or your vehicle if one is available. If your loved one needs to get to doctor’s appointment or simply wants to do some shopping, About You Home Care can help you get where you want to go.

Transportation services include but are not limited to:

Doctor’s appointments, other medical appointments, prescription pick-up, hairdresser or barber appointments, manicure/pedicure appointments, religious services, special family and holiday events (Birthdays, Weddings, Reunions), grocery shopping, community events and societal dinners, local shows and theatre, library visits, or to just go for a drive.

Housekeeping & Home Management

A tidy home is a happier, more comfortable and safer home. This service is especially helpful for people who have trouble with mobility, experience joint pain, or tire easily.

Housekeeping and Home Management services include but are not limited to:

Light housekeeping, laundry, change bed linens and make bed, dust furniture, maintain a neat and safe environment, assist with pet care, trash removal, water plants, supervise home maintenance and assist with managing clutter such as mail and closet organization, assist with any other household tasks as needed

The goal of a private duty caregiver is to support senior adult needs so that they can remain independent as long as possible in their own home.

Home Health Care is Different.

Home Health Care is medically necessary and helps adults and seniors who are recovering after a hospital or facility stay, or need additional support to remain safely at home and avoid unnecessary hospitalization.

These Medicare-certified services may include short-term nursing, rehabilitative, therapeutic, and assistive home health care. This care is provided by registered nurses, physical therapists, occupational therapists, home health aides and medical social workers.

This type of care is temporary, and not considered long-term care. It’s just for a short time to aid in recovery.

About You Home Care is a non-medical home care provider in Phoenix. If you or an aging loved one are considering in-home care in the Phoenix area, be sure to call and talk to our friendly staff. (480) 351-4473  

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Debbie McLay

Founder and CEO at About You Home Care
Debbie McLay has had a ten year career working as a Behavioral Health Technician providing Direct Care to youth and adults with behavioral challenges, including substance abuse, eating disorders, domestic violence, and mental illness. For her exceptional work in this area Debbie was nominated for Subcontractor Employee of the Year by Value Options, an organization contracted to manage the mental health system in Maricopa County, and her client was nominated for the Most Successful Client of the Year. Debbie’s entrepreneurial endeavors began twelve years ago when she owned a successful retail business in a busy mall.

Debbie experienced firsthand in her own family the challenges that caregiver’s endure when caring for an aging loved one and saw a need for providers who adhere to a higher standard with exceptional service and individualized care that she herself provided in her behavioral health career. Debbie combined her background in healthcare with her entrepreneurial experience and founded About You Home Care with a vision of serving others who were faced with the struggles that her family had experienced. She’s also a strong believer in community service and does volunteer work for Duet, a nonprofit organization that provides aid for older adults and their families that face the difficult challenges associated with aging. Debbie has been on the fundraising event Steering Committee since 2011 and served as the event chair for two of those years.

Debbie did her Undergraduate studies in Psychology and Behavioral Science with Honors and pursued additional education in Chemical Dependency Counseling.